Privacy Policy

Last updated: April 2026

1. Introduction

At Smart Techno US, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services (AI Voice Bot and VBS Pro Quiz System).

2. Information We Collect

Personal Information:

• Email address (for account creation and communication)
• Account credentials (username and password)
• Payment information (processed through Stripe - we do not store financial data)

Automatically Collected Information:

• IP address and browser type
• Device information
• Usage patterns and analytics

3. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process your subscriptions and payments
• Communicate with you about your account
• Improve and optimize our services
• Comply with legal obligations

4. Data Storage and Security

Your personal data is stored securely using Firebase (Google Cloud Platform). We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Third-Party Services

Payment Processing: We use Stripe for payment processing. Stripe handles your financial information securely. We do not store your credit card or bank account details.

Authentication: We use Firebase Authentication for user account management.

We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of these providers.

6. Data Sharing

We do NOT sell, trade, or otherwise transfer your personal information to outside parties except:

• When required by law or in response to valid legal requests
• To trusted service providers who assist us in operating our services (under confidentiality agreements)
• In connection with a merger, acquisition, or sale of company assets

7. User Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Request a machine-readable copy of your data
• Withdrawal: Withdraw consent for processing (where consent is the legal basis)

To exercise these rights, please contact us at smarttechnous@gmail.com.

8. Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will delete it immediately.

10. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features may not function properly without cookies.

We use Google AdSense to show ads. Google may use cookies and web beacons to collect information. See How Google uses data.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date at the top. Your continued use of our services after such changes constitutes acceptance of the new policy.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email:

smarttechnous@gmail.com